Sen. Elizabeth Warren is known for being a fierce advocate for student borrowers, and her latest move has once again put the spotlight on the student loan industry. Warren recently sent a letter to the CEO of a major student loan servicer, questioning the company’s practices and requesting information about its handling of student loan accounts.

The student loan servicer in question is one of the largest in the country, and it has come under scrutiny in recent years for alleged mishandling of student loan accounts and providing poor customer service to borrowers. Sen. Warren’s letter comes as part of her ongoing efforts to hold student loan servicers accountable and ensure that they are acting in the best interests of borrowers.

In her letter, Sen. Warren raised concerns about the company’s practices, including its handling of borrower communications, loan servicing and repayment options, and its compliance with federal student loan regulations. She also requested information about the company’s profits and executive compensation, as well as its policies for providing assistance to borrowers in financial distress.

The letter is the latest in a series of actions taken by Sen. Warren to address the student loan crisis in the United States. As student loan debt continues to soar, reaching over $1.7 trillion, Warren has been a vocal advocate for reforming the student loan system and providing relief to borrowers burdened by high levels of debt.

Warren’s efforts have not gone unnoticed, and her questioning of the student loan servicer has been praised by student borrower advocates and consumer protection groups. They see her actions as a sign that elected officials are taking the student loan crisis seriously and are willing to hold companies accountable for their actions.

While it remains to be seen how the student loan servicer will respond to Sen. Warren’s letter, one thing is clear: the student loan industry is under increasing scrutiny, and borrowers can expect to see more actions taken to protect their rights and ensure fair treatment in the coming months.

In the meantime, students and borrowers are encouraged to stay informed about their rights and options when it comes to student loans. By staying informed and advocating for themselves, borrowers can help hold student loan servicers accountable and work towards a fairer and more transparent student loan system.